Client Portal
Clients create delivery requests, monitor deliveries, access delivery history, download documentation, and communicate with AIMS.
Technology Built for Healthcare Logistics Accountability
Visibility.
Accountability.
Confidence.
The AIMS technology platform was designed specifically for healthcare logistics. Every delivery is monitored through structured workflows, scan verification, chain-of-custody controls, GPS visibility, and electronic proof-of-delivery.
The AIMS Digital Ecosystem
Purpose-built modules for every operational role
One integrated platform — six role-specific experiences engineered around healthcare logistics accountability.
Driver App
Drivers receive assignments, complete pickup verification, custody scans, navigation, proof-of-delivery, incident reporting, and communication.
Dispatcher Dashboard
Dispatch manages assignments, monitors live deliveries, responds to incidents, manages exceptions, and oversees operational visibility.
Executive Dashboard
Leadership reviews KPIs, delivery performance, compliance metrics, client activity, incident reporting, and operational reporting.
Compliance Center
Centralized operational documentation supporting HIPAA-conscious handling, chain-of-custody, driver credential management, SOP governance, and audit readiness.
Operational Reporting
- Delivery history
- GPS timeline
- Incident reporting
- Performance reporting
- Weekly executive reports
Chain-of-Custody Workflow
Custody begins only after verified pickup — and never lapses.
Every custody transfer between client, driver, and recipient is documented through operational workflows enforced by the platform. Nothing moves without verification, and no delivery closes without a complete audit trail.
- 01Client Creates Order
- 02Client Marks Ready
- 03AIMS Intake Verification
- 04Dispatch Review
- 05Driver Pickup Scan
- 06Live GPS Tracking
- 07Delivery Verification
- 08Electronic Proof-of-Delivery
- 09Audit Trail Completed
- 01Client Creates Order
- 02Client Marks Ready
- 03AIMS Intake Verification
- 04Dispatch Review
- 05Driver Pickup Scan
- 06Live GPS Tracking
- 07Delivery Verification
- 08Electronic Proof-of-Delivery
- 09Audit Trail Completed
Technology Features
Enterprise-grade capabilities across the platform
Role-Based Security
GPS Tracking
Electronic Proof-of-Delivery
Real-Time Notifications
Driver Accountability
Operational Reporting
Exception Management
Document History
Enterprise Healthcare
Designed for Enterprise Healthcare Organizations
The AIMS technology platform supports healthcare organizations requiring visibility, documentation, accountability, and operational consistency.
Every feature exists to reduce operational risk while improving communication between clients, dispatch, and drivers.
See the AIMS Platform in Action
Request a live demonstration or schedule a consultation with the AIMS team. We respond within one business day.